Your store can sell more, and Karam makes it happen
Karam is your partner in talking to customers and growing sales. It talks to them on all your channels, understands what they want, and follows up until they buy.
and more7 days free on every platform4.9 on Salla500+ stores chose Karam, on Salla, Zid, Shopify and more
A question left unanswered, a customer who never came back, a product that returned and nobody noticed.Every day, some of your sales go to someone else.
Karam sees them all, and acts for you.
Everything that lifts your sales, in one platform
Karam is more than replies. It is a full platform that talks to your customers, understands them and follows up for you, and shows you what came back.
No question goes unanswered
WhatsApp, Instagram, email and your store chat in one place, day and night. Karam’s agent replies right away, and your team steps in from the Inbox whenever needed.
Karam’s AI AgentKnow your customers, and what sells to them
Karam analyzes your store data: what your customers ask about, what they bought and who has not come back. It shows you the opportunities that lift sales, and runs them in one tap.
Customer segments and campaignsAnd we follow up before they slip away
Cart reminders, back-in-stock alerts, order confirmations and shipping updates, plus campaigns for your customers. They run by themselves while you relax.
JourneysSee what came back, and how to get more
How many conversations were answered and how many orders followed a chat, right in your Karam dashboard. We then analyze with you what worked and what to do next to bring back more.
Book a demoKaram works for stores every day
From the first question that reaches your store to the last message after the order.
- 500+stores
chose Karam, on Salla, Zid, Shopify and more
- 4+million messages
between stores and their customers inside Karam
- 11seconds
typical time to Karam’s agent’s first reply
- 37%
of customer messages arrive outside working hours, and Karam’s agent answers them
Figures are minimums; the real numbers are higher. "Messages inside Karam" counts customer messages, Karam’s agent replies and store team replies. "11 seconds" is the median.
One customer, one day, and a full platform at work
From a 2 AM question to payment: Karam’s agent replies, helps the customer choose and sends them the order link, journeys follow up, and your team takes over when needed and finishes. Afterwards, your store data shows you the next opportunity.
- 2:14 AMKaram’s agent
Replies at any hour
The customer asked about a size that was sold out. Karam’s agent replied from your store’s products and logged his request for that size.
- 11:02 AMAutomated journey
The product is back, and the customer knows
The back-in-stock journey messaged him on WhatsApp as soon as the size returned, without anyone having to remember.
- 11:05 AMKaram’s agent
Helps him choose, and adds to his cart
The customer came back to the chat unsure between two colors. Karam’s agent answered from the product details and added his choice to his cart.
- 11:06 AMKaram’s agent
And sends him the checkout link
Karam’s agent sent the customer the checkout link on WhatsApp, with one button to finish payment.
- 11:08 AMYour team
A special request? Your team takes it
Before paying, the customer asked for gift wrapping and a card. Karam’s agent handed the chat to Noura with all its details, and the customer did not repeat himself.
- 11:14 AMYour team
Noura finishes, and the customer pays
Noura added the wrapping and the card and sent the updated order link. The customer paid, and the order reached your store. And after the handover, your team is the one replying.
- AfterwardsOpportunity from your store data
And the next opportunity, from your store data
We noticed in your store data that repeat customers like Khalid have not ordered in 60 days. You can send them a campaign in one tap, and the decision is yours.
- Orders
- 34
- Product
- Size 42 · out of stockBack · alert sentIn cart · white 42In cart · checkout link sentPaid ✓
- Owner
- Karam's agentNoura
Karam follows up with your customers, before the order and after
Examples of what you can run in Karam. Each has a trigger, an audience, a timing and a channel, and journeys stop when the customer buys.
Remind them of their cart before they forget it
A WhatsApp reminder at the time you set, and if the customer replies with a question, Karam’s agent answers. Once they buy, the reminder stops.
- Trigger
- The customer left their cart
- Audience
- Every customer who did not finish their order
- Timing
- After 1 hour, and a second reminder after a day
- Channel
The right offer for the right customer
A segment from your store data: those who bought a certain product, or ordered more than once. And you send them a campaign with an image and a button.
- Trigger
- A new collection arrived
- Audience
- Bought perfume more than once
- Timing
- Launch day, 8 PM
- Channel
- WhatsApp, campaign
Remind them before their product runs out
Products that run out and get reordered, like perfume and personal care. A message at the right time, and the customer reorders the same product in one tap.
- Trigger
- 25 days since the order
- Audience
- Bought white musk
- Timing
- Before the product runs out
- Channel
Bring back those who drifted away
Your store data shows who has not ordered in a while. You send them a message that reminds them of your store, with an offer you choose.
- Trigger
- No order in 60 days
- Audience
- Lapsed customers
- Timing
- Once
- Channel
The product is back, and your customer is the first to know
Did a customer ask about a sold-out product? Karam logs their request and messages them as soon as it is back in the size or color they want. Karam also shows you this opportunity from your store data.
- Trigger
- A product came back in stock
- Audience
- Those who asked about it or signed up for it
- Timing
- As soon as it is back
- Channel
Pick your store’s platform and start your free trial
7 days free on every platform. On Salla, Zid and Shopify, install from the app store in one tap, and your products and orders connect automatically.
Salla
Official app on the Salla App Store. Install it and your products and orders connect automatically.
Zid
Official app on the Zid App Market. Install it and your products and orders connect automatically.
Shopify
Available on the Shopify App Store. Install it yourself and your products and orders connect.
Other platforms
Is your store on WooCommerce, Magento or another platform? Book a demo, we will connect Karam to your store, and you try it free for 7 days.
7-day free trial on every platform.
Install it today and it starts working for your store
Install Karam from the app store with no developer. It reads your products and orders by itself. Want to start with our team? Book a call and we will set Karam up on your store together.
- 1
Install Karam and connect your channels
From Salla, Zid or Shopify in a few taps, and your products and orders connect automatically. Then connect WhatsApp, Instagram, email and your store chat.
- 2
See opportunities in your store data
Karam analyzes your products, orders and customer behavior, and shows you the opportunities that lift sales. You decide what fits.
- 3
Turn on what you choose
Journeys, campaigns and Karam’s agent: switch on what you want and adjust it with your own store knowledge. And you test everything before it reaches your customers.
Our support team is with you, from day one and after.Try it free for 7 days, on every platform.
What merchants say about Karam
Reviews published on the Salla App Store and the Zid App Market, in their own words.
“Excellent to deal with. Their customer service is fast and helpful, they reply clearly, and they really care about the customer. My experience with them has been wonderful and I strongly recommend them.”
PAUSEReview on Salla and Zid“A really great app. True partners in success.”
BANVIRAReview on Salla“From experience, I have been with them from the start. Creative and helpful. All the best to Karam and the team behind it.”
Ibn Shoaib Wild HoneyReview on Zid“An excellent app. I like the fast development and the round-the-clock response.”
Easy lifeReview on Salla“More than wonderful, and worth every riyal.”
AHMED STUDIOReview on SallaWhatsApp for your store, with a Meta Business Partner
Your customers ask and buy on WhatsApp. Karam connects your store’s number to Meta’s official WhatsApp platform and stays with you from setup to your first campaign, and after.
Meta Business PartnerOfficial WhatsApp from Meta
Karam is built on the official WhatsApp Business Platform, and we do not use unofficial ways of sending.
Your current number or a new one
Connect the WhatsApp Business number your customers already know and keep using the app on your phone, or connect a number directly on the platform.
Templates with images and buttons
Cart reminders, order confirmations and your campaigns, with images, buttons and a discount code the customer copies in one tap. We follow up on Meta’s review of your templates with you.
We watch your number’s quality
We track your number’s quality and sending limits, and automatically stop marketing to any customer who asks to opt out.
You pay Meta’s fees to Meta directly, with no commission from Karam. See the details
Frequently asked questions
What exactly is Karam?
Karam is a platform for online stores and your partner in talking to customers and growing sales. It has four parts that work together: an AI agent that knows your store and replies to your customers, an inbox that gathers all your customer conversations, journeys that follow up with your customers by themselves, and campaigns you send to them.
Does Karam work with my store?
Karam is built for online stores. On Salla, Zid and Shopify, you install it yourself from the app store. Is your store on WooCommerce, Magento or another established e-commerce platform? You can book a demo and we will connect it with you.
How do I start, and how long does it take?
You install Karam from the app store and your products and orders connect automatically. Karam then analyzes your store data and customer behavior and shows you opportunities to lift sales. You pick what fits and adjust it. You also test Karam’s agent yourself before it replies to any customer, and our support team is with you throughout. Want to start with our team? You can book a call.
Is there a free trial?
Yes, 7 days free on every platform. On Salla, Zid and Shopify you install Karam from your platform’s app store, and on other platforms we connect it with you. You try it on your own store before you subscribe.
How does the AI Agent help my customers?
It replies from your products and policies, recommends the right product to the customer, and knows where their order is. When the customer wants to order, it adds the product to their cart and sends the payment link, so they pay and complete the order on their own. More details are on the AI Agent page.
What happens if a customer asks for a person?
Karam’s agent hands the conversation to your team right away, with the full conversation. The customer does not repeat themselves, and your team member sees everything in front of them.
Are my data and my customers’ data safe?
Each store’s data is isolated from every other store, connections are encrypted, and access to the platform is permission-based. Karam is built in line with the Kingdom’s Personal Data Protection Law, and you can ask to delete or export your data at any time via [email protected].
How much does it cost?
The plans are the same on every platform and start from 119 SAR a month after the free trial. The AI Agent is an add-on you pick based on your conversation volume. Details are on the pricing page.
left until White FridayWhite Friday is today
Get your store ready before White Friday
Let Karam’s agent reply to your customers at any hour, with your journeys and campaigns ready before the rush.
Let your store sell more, from the first message
Karam’s agent replies to your customers at any hour, and journeys and campaigns follow up with them until they order.
and moreInstall in one tap from the app store
- 7 days free on every platform
- Test Karam’s agent before it replies to your customers
- Our support team is with you from day one