On Meta’s official platform
Karam is built on Meta’s official WhatsApp Business Platform. We do not use unofficial ways of sending.
WhatsApp for your store
and more7 days free on every platformMeta Business Partner
Your customers are on WhatsApp. Let your store sell to them there
Karam is your partner for success on WhatsApp. We connect your store’s number to Meta’s official WhatsApp platform and help you at every step: Karam’s agent replies to your customers instantly, and the platform sends them cart reminders, order updates and your campaigns. You pay WhatsApp fees to Meta directly, with no commission from us.
and more7 days free on every platformMeta Business PartnerToday
Marketing message · cart reminder
White sneakers · size 39349 SAR · waiting in your cart
You left something in your cart 🛒 Here’s 10% off your order.
Complete order
How long does delivery to Riyadh take?
Reply within 24 hours · Karam’s agent
It arrives in 2 to 3 business days 🤍 You can complete your order from the link above.
Utility message · order confirmation
We’ve received your order ✅ We’ll keep you posted on shipping.
Track my order
Karam, your partner on WhatsApp
A Meta Business Partner, with you at every step
We do not just hand you a tool. We connect your number to Meta’s WhatsApp Business Platform and work with you on it every day: Karam’s agent replies to your customers, your messages arrive on time, and we watch your number’s quality.
We connect you officially, and help
We walk you through connecting your number, the name your customers see, and getting your message templates approved by Meta. And our support team stays with you after setup, not just during it.
Your current number or a new one
You can connect the WhatsApp Business number your customers already know and keep using the app on your phone, or connect the number directly on the official WhatsApp platform. We help you choose what fits your store.
No commission on Meta’s fees
You pay Meta directly for every message type, by card from your Meta Business account, with no commission from Karam.
What Karam does on WhatsApp
What actually works on WhatsApp, ready for your store
Replies and sells within seconds
More than a third of customer messages arrive outside working hours. Karam’s agent replies within seconds, adds the product to the customer’s cart, sends the payment link, and hands over to the team when needed.
AI AgentYour products and catalog inside the chat
Send your products from your store catalog inside WhatsApp, and the customer browses and chooses without leaving the chat. Under your store’s official name, as your customers see it.
Automatic messages that work from day one
Abandoned cart reminders, order confirmations and shipping status. Sent automatically from your store, using Meta-approved templates.
JourneysCampaigns with buttons that get customers engaging
Design your message with quick reply buttons, a link and a discount code the customer copies in one tap. We submit the template to Meta for approval and follow its status with you.
CampaignsWe protect your number
We send through the official platform, watch your number’s quality and sending limits, and automatically stop marketing to any customer who asks to opt out. And if Meta holds back a message, you can have Karam retry at a better time.
A customer came from a Facebook or Instagram ad that opens a WhatsApp chat?
The customer taps your ad and a WhatsApp chat with your store opens. Karam’s agent replies right away and knows which ad brought them. And because it replies within 24 hours, all messages to that customer become free for up to 7 days, under Meta’s terms.
WhatsApp fees
Saudi Arabia rates from 1 October 2026WhatsApp fees made clear, with no commission from Karam
WhatsApp charges for each message delivered to your customer, and you pay Meta directly by card from your Meta Business account. Every message type is at Meta’s price, and Karam takes no commission on any of them.
Marketing message
Offers, campaigns, cart reminders
About
22 halalas
per delivered message
Utility message or verification code
Order confirmation, shipping status, login code
About
4 halalas
per delivered message
Your replies within 24 hours
From the customer’s last message, including AI Agent replies
Each month, per number
First 1,000 free
then about 4 halalas per message
A customer who came from a Facebook or Instagram ad
A Meta ad opens a WhatsApp chat with your store, from the mobile app
All messages, if you reply within 24 hours
Free
for up to 7 days from your reply
An estimated example
A campaign delivered to 1,000 customers costs about 216 SAR paid to Meta.
And if Karam’s agent replies to 3,000 customer messages in a month: the first 1,000 are free, and the rest cost about 80 SAR.
An estimate from Meta’s published prices for Saudi Arabia. Meta only charges for messages that are delivered, so the actual amount depends on what was delivered.
- All message types, marketing, utility and replies, are at Meta’s price with no commission from Karam.
- Your Karam plan sets how many template messages you send per month, not how many campaigns. The limits are high: 12,000 on the Starter plan and 120,000 on the Business plan.
What changed in WhatsApp fees, and when
- 1 July 2025
Meta started charging for each template message delivered, instead of charging per conversation. Utility messages (such as order confirmations) within 24 hours of the customer’s last message became free, and your replies to the customer were already free.
- 1 October 2025
In Saudi Arabia: the price of utility messages and verification codes went down.
- 1 April 2026
In Saudi Arabia: the price of marketing messages went up, and paying in Saudi riyals became available.
- 1 October 2026
Your replies to a customer within 24 hours: the first 1,000 messages a month per number are free, then charged at the utility message price. Utility messages within 24 hours became chargeable. Marketing messages went up to about 22 halalas.
Meta changes its prices only on the first day of each quarter. We update this page with every change.Source: Meta’s official pricing and change log
A question left unanswered, a customer who never came back, a product that returned and nobody noticed.Every day, some of your sales go to someone else.
Karam sees them all, and acts for you.
Try Karam free
Pick your store’s platform and start your free trial
7 days free on every platform. On Salla, Zid and Shopify, install from the app store in one tap, and your products and orders connect automatically.
Salla
Official app on the Salla App Store. Install it and your products and orders connect automatically.
Zid
Official app on the Zid App Market. Install it and your products and orders connect automatically.
Shopify
Available on the Shopify App Store. Install it yourself and your products and orders connect.
Other platforms
Is your store on WooCommerce, Magento or another platform? Book a demo, we will connect Karam to your store, and you try it free for 7 days.
7-day free trial on every platform.
Questions about WhatsApp
Is Karam a Meta Business Partner?
Yes. Karam holds the Meta Business Partner badge and is built on the official WhatsApp Business Platform. We help you connect your number and get your templates approved. And we do not use unofficial ways of sending.
How much are WhatsApp fees, and who do I pay?
You pay Meta directly, by card from your Meta Business account, and Karam takes no commission on any message type. A marketing message is about 22 halalas, a utility message about 4 halalas, and the first 1,000 replies a month are free (Saudi Arabia rates from 1 October 2026). Details are on Meta’s official pricing.
What is the difference between Karam plan limits and Meta fees?
Your Karam plan sets how many template messages you can send per month, and the limits are high: 12,000 on the Starter plan and 120,000 on the Business plan. Meta’s fees are separate, and you pay them based on the messages actually delivered. Details are on the pricing page.
Can I use my current number?
Yes. You can connect the same WhatsApp Business number and keep using the app on your phone, or connect it directly on the official WhatsApp platform. Both options are official from Meta, and we help you choose what fits your store. Some features, such as the catalog, need the direct connection under Meta’s terms, and we explain the difference before you choose.
Why do some campaign messages not get delivered?
Usually for two reasons. First: Meta limits how many marketing messages each customer receives from all stores in a given period, so they are not flooded. If a customer has hit that limit, Meta does not deliver your message and returns error 131049 (called "healthy ecosystem engagement"). Second: Meta stops sending if there is no payment card on your account. A message that is not delivered is not charged to you. So add your card in Meta Business, and keep campaigns for interested customers. You can also have Karam resend the campaign to them after a time you set, and Meta advises waiting at least 24 hours.
Can I get the blue tick?
Meta grants the badge to verified and well-known businesses, and the decision is theirs. We help you apply. Numbers connected through the WhatsApp Business app are not currently eligible, under Meta’s terms.
Karam is one platform. Here’s what else comes with it
WhatsApp for your store
Let WhatsApp sell for your store
We connect your store’s number with you, and Karam’s agent replies to your customers and follows up until they order.
and moreInstall in one tap from the app store
- 7 days free on every platform
- Test Karam’s agent before it replies to your customers
- Our support team is with you from day one