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Pricing

The same plans and the same price, on every platform

Whether your store is on Salla, Zid, Shopify or another platform, you try Karam free for 7 days, then pick the plan that fits you.

Prices exclude VAT (15%). 7-day free trial on every plan and every platform.

Starter plan

For a store starting out with customers on WhatsApp

119SAR / month
  • 4 users
  • Unlimited conversations
  • WhatsApp, Instagram and chat on your site
  • 12,000 WhatsApp template messages a month
  • 3,000 automation runs a month (abandoned carts, order confirmations and more)
  • Automatic conversation tagging and work teams
  • Karam mobile app
  • A limited number of AI Agent replies to try it · AI Agent is an add-on
Try free for 7 days

Business plan

For a store with a team and more orders

299SAR / month
  • 12 users
  • Unlimited conversations
  • WhatsApp, Instagram and chat on your site
  • 120,000 WhatsApp template messages a month
  • 30,000 automation runs a month (abandoned carts, order confirmations and more)
  • Automatic conversation tagging and work teams
  • Karam mobile app
  • A limited number of AI Agent replies to try it · AI Agent is an add-on
Try free for 7 days
A free success manager with the yearly plan
Subscribe yearly and a success manager helps you set up Karam on your store and get more out of it.
Is your store on WooCommerce, Magento or another platform? The same plans, and we connect it with you.
Book a demo

WhatsApp fees are separate, and you pay them to Meta directly with no commission from Karam. See the details

The same prices you see on Karam’s page in your platform’s app store (Zid shows them including VAT, and Shopify in US dollars). Updated 28 September 2026.

AI Agent

Add the AI Agent to your plan

A monthly subscription on top of your platform plan. You choose it based on your customers’ conversation volume and add it from inside Karam. Platform plans include a limited number of AI Agent replies, just to try it.

Basic agent

+149SAR / month
  • 600 AI conversations a month
  • Extra conversations at 0.40 SAR each

Advanced agent

Most popular
+399SAR / month
  • 1,800 AI conversations a month
  • Extra conversations at 0.30 SAR each

Professional agent

Custom
  • From 5,000 conversations a month and up
  • Extra conversations at 0.25 SAR each
Book a demo

Every plan has the same agent: it knows your products and policies, follows up on orders, and hands over to your team when needed. The difference is the number of conversations.

The AI Agent renews monthly, and the annual discount applies to the platform plan only.

Try Karam free

Pick your store’s platform and start your free trial

7 days free on every platform. On Salla, Zid and Shopify, install from the app store in one tap, and your products and orders connect automatically.

Salla

Official app on the Salla App Store. Install it and your products and orders connect automatically.

Zid

Official app on the Zid App Market. Install it and your products and orders connect automatically.

Shopify

Available on the Shopify App Store. Install it yourself and your products and orders connect.

Other platforms

Is your store on WooCommerce, Magento or another platform? Book a demo, we will connect Karam to your store, and you try it free for 7 days.

7-day free trial on every platform.

Questions about pricing

Is there a free trial?

Yes. 7 days free on every plan and every platform.

Is the price the same on every platform?

Yes, the same plans and the same limits. Prices here exclude VAT (15%). Zid shows the price including VAT, and Shopify calculates it in dollars under its own system.

Is the AI Agent included in the plan?

Platform plans include a limited number of AI Agent replies just so you can try it. To use it on your customers, you add the AI Agent as a monthly subscription: Basic at 149 SAR for 600 conversations, Advanced at 399 SAR for 1,800 conversations, and Professional on request.

What happens if I run out of AI Agent conversations?

It keeps replying, and each extra conversation is charged at 0.40 SAR on Basic, 0.30 SAR on Advanced and 0.25 SAR on Professional.

Are WhatsApp fees included in the plan?

No. WhatsApp fees come from Meta, and you pay them directly by card from your Meta Business account. Karam takes no commission on any message type. Saudi Arabia rates from 1 October 2026: a marketing message is about 22 halalas, a utility message about 4 halalas, and the first 1,000 replies a month per number are free, then about 4 halalas. Meta can change its prices. Details are on the WhatsApp for your store page.

What is the difference between plan messages and Meta fees?

Your Karam plan sets how many WhatsApp template messages and how many automation runs you can do per month, and the limits are high. Meta’s fees are separate, and you pay them based on the messages actually delivered.

Can I change my plan later?

Yes, you upgrade or change your plan from your platform’s app store.

Start with no commitment

Try Karam on your store, then decide

Install it from your platform’s app store, then pick the plan that fits you.

SallaZidShopifyand moreInstall in one tap from the app store

  • 7 days free on every platform
  • Test Karam’s agent before it replies to your customers
  • Our support team is with you from day one