Every channel in one inbox
WhatsApp, Instagram, email and your store chat, on your current number and accounts or on new ones.
WhatsApp with KaramInbox
and more7 days free on every platform4.9 on Salla
All your customers in one place
WhatsApp, Instagram, email and your store chat in one inbox. The customer’s orders and purchases sit beside every conversation, and your team replies from the same place.
and more7 days free on every platform4.9 on Sallaportal.karamai.co
Conversations
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Hi, do you have the white sneakers in size 42?
Karam's agent
Hi! Size 42 is in stock 🤍 Shall I add it to your cart?
Yes, delivery to Al Wurud, please
Karam's agent
White sneakers · 42349 SAR · Al Wurud
Added to your cart ✅ Complete payment from the link.
Checkout
Customer paid · order reached your store
Write your reply, or let Karam’s agent carry on
Customer profile
Khalid Al-Ghamdi
WhatsApp · Instagram
Repeat customerSize 42
Recent orders
Order 34213 weeks ago
Linen abaya · delivered
Opportunity from your store data
A thank-you message with a code after delivery
All your customers in one place
Your team replies faster, and no customer slips through
A profile for every customer
Their orders and conversations across all channels, in front of you while you reply.
Your team on the same page
Conversation assignment, tags and work teams, so everyone knows what is theirs.
The AI Agent inside the inbox
Karam’s agent replies first, then hands over to your team with the full conversation.
Automatic conversation tagging
See what your customers ask about most, without reading every message.
On your phone too
The Karam mobile app lets you reply to your customers from anywhere.
4 million+
messages between stores and their customers inside Karam
A question left unanswered, a customer who never came back, a product that returned and nobody noticed.Every day, some of your sales go to someone else.
Karam sees them all, and acts for you.
Try Karam free
Pick your store’s platform and start your free trial
7 days free on every platform. On Salla, Zid and Shopify, install from the app store in one tap, and your products and orders connect automatically.
Salla
Official app on the Salla App Store. Install it and your products and orders connect automatically.
Zid
Official app on the Zid App Market. Install it and your products and orders connect automatically.
Shopify
Available on the Shopify App Store. Install it yourself and your products and orders connect.
Other platforms
Is your store on WooCommerce, Magento or another platform? Book a demo, we will connect Karam to your store, and you try it free for 7 days.
7-day free trial on every platform.
Questions about Inbox
Do I need a new WhatsApp number?
No. You have two options: connect your current number and keep using the WhatsApp Business app on your phone, or connect the number directly on the official WhatsApp platform. The same goes for your Instagram business account. We help you choose the best fit and connect it. Details are on the WhatsApp for your store page.
How many team members can use it?
It depends on the plan: the Starter plan has 4 users and the Business plan has 12, on every platform. Details are on the pricing page.
Do I have to turn on the AI Agent?
No. The inbox works on its own and your team replies from it. You can add the AI Agent whenever you want.
Karam is one platform. Here’s what else comes with it
Inbox
All your customer conversations in one place
WhatsApp, Instagram, email and your store chat, and your team replies from one inbox.
and moreInstall in one tap from the app store
- 7 days free on every platform
- Test Karam’s agent before it replies to your customers
- Our support team is with you from day one